Shipping Policy

At Organicstretches, we are committed to providing you with an exceptional shopping experience, which includes Free Shipping on all orders.

Our shipping policy is designed to ensure timely delivery and customer satisfaction.

Order Processing:

  • Processing Time: Orders are typically processed within 1-2 business days.
  • Order Confirmation: After placing your order, you will receive an order confirmation email. Once your order is shipped, a shipping confirmation email with tracking information will be sent to you.

Shipping Details:

  • Free Shipping: We offer free standard shipping on all orders within the Contiguous United States.
  • Delivery Time: Standard shipping usually takes 3-7 business days (Monday to Friday) from the date of shipment.
  • Carriers: We use reliable carriers to ensure your package arrives on time.

Tracking and Delivery:

  • Tracking Information: Once your order has shipped, you will receive an email with a tracking number to track your package.
  • Delivery Issues: If you experience any issues with your delivery, such as delays or lost packages, please contact our customer support team for assistance.

Order Cut-off Time:

  • Order cut-off time is 2:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles).

International Shipping:

  • Currently Unavailable: At this time, we do not offer international shipping.

Shipping Confirmation:

  • Once your order has been shipped, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking information to become available.

Shipping Restrictions:

  • We do not ship to PO boxes or APO/FPO addresses.

Parcels Damaged In Transit:

  • If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service for the next steps.

Order Cancellations:

  • If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Change of Address:

  • We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at contact@organicstretches.com.

Contact Us:

  • Support: 24/7
  • Phone: +1 619 798 6568
  • Email: contact@organicstretches.com
  • Address: 3011 Olive St, San Diego, CA 92104, USA

We are here to help and ensure your shopping experience is smooth and satisfactory.

Thank you for choosing Organicstretches. We appreciate you and look forward to serving you again.