Return and Refund policy
Our return policy
Ensures hassle-free returns within 30 days from the date of receipt, offering peace of mind to our valued customers.
Conditions for Returns:
- Items must be unused and in their original packaging.
- Proof of purchase is required for all returns.
Return Shipping Costs:
- The purchaser is responsible for the shipment of the product and all associated shipping costs.
Return Shipping Currency:
- USD
Refund Process:
- Refunds will be processed and credited to the original method of payment within 7-10 business days of receiving the returned item.
- If you experience any issues with your return or refund, please contact our customer support team for assistance.
Initiating a Return:
- To initiate a return, please contact our customer support team at contact@organicstretches.com. They will provide you with the necessary instructions to ensure a smooth process.
Return Cost:
- Restocking fee: No cost
- For defective products: No cost
- For customer remorse: No cost
Return Method:
- In store
- By Mail
Method to get the return label:
- For defective products: Download/Print
- For customer remorse: Download/Print
Damages and Issues:
- Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Contact Us:
- Support: 24/7
- Phone: +1 619 798 6568
- Email: contact@organicstretches.com
- Address: 3011 Olive St, San Diego, CA 92104, USA