Order Cancellation Policy

At Organicstretches, we strive to ensure that our customers have a seamless shopping experience. We understand that sometimes orders may need to be canceled, and we are here to assist you with that process.

Cancellation Before Shipment:

• Requesting Cancellation: If you wish to cancel your order, please contact our customer support team as soon as possible after placing the order. Cancellations can only be processed if the order has not yet been shipped.
• Contact Information: You can reach our customer support team via email at contact@organicstretches.com or by phone at +1 619 798 6568. Please provide your order number and details when requesting a cancellation.

Cancellation After Shipment:

• Return Process: If your order has already been shipped, it cannot be canceled. However, you can return the item once you receive it by following our return policy.
• Shipping Costs: Please note that the purchaser is responsible for the return shipping costs. Once the returned item is received, a refund will be processed according to our return policy.

Refunds for Canceled Orders:

• Processing Refunds: If your order is successfully canceled before shipment, a full refund will be issued to the original method of payment. The refund process typically takes 7-10 business days.

Special Circumstances:

• Backordered Items: If you wish to cancel an order for an item that is on backorder, please contact us. We will process your cancellation and refund if the item has not yet been shipped from our supplier.
• Custom Orders: Custom or personalized orders may not be eligible for cancellation once production has begun. Please contact our customer support team for assistance with these orders.

Contact Us:

• Email: contact@organicstretches.com
• Phone: +1 619 798 6568
• Address: 3011 Olive St, San Diego, CA 92104, USA

We are here to help and ensure your shopping experience with Organicstretches is smooth and satisfactory. Thank you for choosing Organicstretches!